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HPE Foundation Care Next Business Day Service with Defective Media Retention

  • Full Contract Period: 5 years
  • Location: On-site
  • Response Time: 4 hour
  • Service Included: Parts and labour
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Description

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Designed For
MSA 2052 Storage

this service includes Defective Media Retention (DMR) allowing retention of a failed drive without it having to leave site.

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