Quality Policy

Quality Policy

Hardware.com provide technical solutions and services for Enterprise, Mid Market and Managed Service Providers. Our team of expert and certified consultants partner with customers to identify, implement and support advanced IT infrastructures that align with customers’ technology requirements.


Our mission is to create strong, lasting relationships with our customers, built on satisfying their needs, analysing our performance and improving our quality management system (QMS).


As part of our commitment to consistently delivering the highest levels of service, we operate a quality management system that is compliant with ISO9001:2015 and subject to third party audit and certification. We also conform to any applicable statutory or regulatory requirements.


Our leadership team takes overall responsibility for the effectiveness of our QMS and, as part of this commitment, sets specific objectives relating to this policy and regularly reviews our performance against those objectives.


Our employees and contractors are competent for their specific duties and are aware of:


  • This policy.
  • the quality management system.
  • The importance of conforming to the requirements of our quality management system.
  • The need to continually improve the effectiveness of the quality management system.

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