HPE

Your 24/7 Technical Support Service from Hardware.

Smartpac Portal Login

 

Smartpac it's all about Uptime

What is Smartpac Support?

Smartpac provides a single source of third-party, multi-vendor network support and maintenance to meet business demands for new, EOL, EOS, or refurbished equipment.

With one call customers globally can access our highly accredited Hardware technicians 24 hours per day, year round. We ensure any network problems are quickly resolved and managed effificiently.

Smartpac supports Juniper, Cisco, HP, Dell, IBM & more with technical, logistical and service management expertise.


Why Choose Smartpac?

A single point of contact across mixed vendor estates.
Supports End of Life & End of Support Equipment.
Suitable for equipment not sold by Hardware.
Achieve over 60% savings VS OEM support with multi year discounts.
Recieve impartial advice to help make informed decisions for your Data Centre.
Bespoke maintenance & support solutions tailored to your needs.
Wider support offering of professional services & expertise in Data Centre design.
Multiple support options - NBD through to 4hr onsite support.
Access to inventory through online portal.

The Smartpac Portal

Our online Smartpac portal provides instant access to raise support requests or manage and view current, pending or expired contracts.

This enables management of the entire renewal process whilst also allowing monitorisation and swift escalation of helpdesks should an issue arise. All assets are listed by serial number and location, updated in the event of a replacement.

Smartpac Portal Login


Available for All Major Vendors