Hardware promoted to Juniper Elite Plus status
We're now a Juniper Networks Elite Plus Partner! But what benefits does that bring?
Author: Andrew Humphrey
Andrew Humphrey - Chief Sales Officer - discusses our recent promotion to Juniper Networks Elite Plus partner status, and what it means both to Hardware and for our customers.
As the current Overall EMEA Partner of the Year, I thought our relationship with Juniper Networks was at its strongest, however considering our new partner status it seems I was wrong... not often I say that!
Hardware will be one of the first partners to be promoted from the existing top level Elite tier, to the new Elite Plus status, as recognition for our commitment to growth and outstanding service.
But I hear you ask, "What will Elite Plus mean to us?", so I will try to explain this in a few sentences:
- We will have a dedicated team solely aligned to the Commercial and Technical needs of our existing and future Juniper customers. Whether your query is for pricing, lead times, configuration help, staging, proof-of-concept or migrations; in fact anything related to Juniper Networks, we will have a team of specialists able to respond quickly and accurately.
- Our team will have enhanced access into the Juniper Networks internal teams to ensure that any issue pre- or post-sale is resolved quicker than ever before.
- As one of the fastest growing Elite Partners in EMEA (if not the fastest) even before we became Elite Plus, imagine what we can achieve now?
As a value-added reseller it is always a challenge to prove your value, but at Hardware we believe in optimising the basics: great customer service. Our feedback only demonstrates this, highlighting our core strengths:
- Turnaround time for technical assistance and quotes, in days rather than weeks.
- Communication within our teams, providing extensive knowledge about the equipment you want to discuss.
- The offering of a wide range of professional services to complement the equipment, so you can receive the kit in the state you want, wherever you want it across the globe.
If you are considering purchasing Juniper Networks technology for the first time, or are not fully satisfied with your current provider, then why not consider the Elite Plus, Overall EMEA Juniper Networks Partner of the Year that will put you first?