H8QF0E

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DL360 HPE Foundation Care 24×7 Service

  • Full Contract Period: 3 years
  • Location: On-site
  • Response Time: 4 hours
  • Service Availability: 24 hours a day / 7 days a week
  • Service Included: Parts and labour
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Description

HPE Foundation Care 24×7 Service — offers 24×7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

Designed For:
ProLiant DL360 Gen10, DL360 Gen10 Base, DL360 Gen10 Entry, DL360 Gen10 High Performance, DL360 Gen10 Low, DL360 Gen10 Performance

Specification

Extended service agreement – parts and labour – 3 years – on-site – response time: 4 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – phone consulting – 3 years – response time: 2 h – availability: 24 hours a day / Monday-Sunday ¦ Technical support – remote diagnosis – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ New releases update – 3 years

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