Public Sector Solutions
Hardware.com already has an impressive list of satisfied Public Sector customers - ranging from District, Metropolitan & County Councils, through Police Authorities to Central Government Departments.
Why Hardware.com is perfect for Public Sector Procurement
We believe our level of service - quotes within the hour and next day delivery as standard for orders placed before 4pm - are increasingly valued as Authorities strive to meet the requirement to maintain their e-Government Services on a 24/7 basis. Orders can also be conveniently secured through the use of the Government Procurement Card facility.
Understanding Procurement
While many in the public sector are developing framework agreements to meet their needs, hardware.com believes that the pace of innovation and falling cost of capability in the IT hardware sector means there is an increasing risk that Framework agreements will not provide best value for money for Public Sector buyers.
We would therefore encourage you to allow us to quote for your requirements even where you have the option of using a Framework agreement, therefore giving you the ability to demonstrate (often necessitated in the context of a formal Audit or Comprehensive Performance Assessment) that you are getting best value for money whatever procurement route you use.
Proven Track Record
Our performance as a supplier to the Public Sector is reflected in the level of repeat business we experience. Feedback indicates that the following factors are important in achieving this:
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Our commercial stability is underpinned by the Simian Group of which we are a wholly owned subsidiary
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Our Information Security Management System is accredited to BS7799 Part 1 & 2
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Our Quality Management System is ISO 9001:2000 accredited
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Transaction security is ensured through our Digi-Sign accreditation - validating and ensuring the website is secure and data is encrypted in transit at all times
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We support the Public Sector's initiatives on sustainable development, in particular through:
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Our packaging policy which emphasises recycled materials and avoidance of excessive packaging
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Buying-in surplus IT equipment for refurbishment whether or not as part-exchange
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Our disposal policy which is already performing inside the forthcoming WEEE Directive
Central Government
In the near future, ID cards - if implemented - could see one of the largest IT projects yet, while work is already underway to add biometrics to passports. There are also a number of other Government projects that will require reliable, cost-effective IT hardware supply.
Hardware.com, with its already substantial experience supplying the Home Office, OGC and Foreign and Commonwealth Office, is in a uniquely strong position to meet the needs of Government as it strives to increase efficiency and meet e-Government targets.
Education
The DfES paper 'Fulfilling the Potential' indicates that schools with good ICT resources achieve better results than schools that don't. It also sets a number of challenges for schools including the development of higher bandwidth connections and the increased use of wireless networking through whole-schools networks, including caching servers to locally host digital learning and to optimise available bandwidth.
We at Hardware.com stand ready to help meet those challenges.
We are also aware of the opportunities facing Further & Higher Education authorities as a result of the Government's Strategy for Higher Education and the review of Further Education. While additional funding is being made available under a number of programmes we're keenly aware of the need to make every penny count and we look forward to being able to show you how we can contribute to that objective.
While Hardware.com offers its customers both new and refurbished equipment, it also demonstrates its commitment to sustainability by supporting the 'Tools for Schools' initiative, in donating surplus IT equipment to this registered Educational Charity. We are also on the BECTA supplier mailing list to ensure that we are best placed to help schools meet the aims of the ICT in Schools Programme.
Health Service
Hardware.com is keen to help move the National Programme for IT (NPfIT) forward.
With new systems and services being gradually phased in over the next six years, there will be a need to maintain existing systems through the transition. Hardware.com is ideally placed to support this essential, complementary activity as well as helping to ensure that the new IT infrastructures are kept fully capable - so that the range of benefits from the new systems (which contribute to achieving NHS performance improvement goals) will be available to the NHS and its patients on a 24/7 basis.
Local Government
Hardware.com is aware of the pressures that Local Authorities are under to deliver the National Procurement Strategy's aims and objectives and perform well under the 'Best Value' and 'Comprehensive Performance Assessment' regimes.
Our extensive product range and excellent pricing can help you to deliver your Council's overall e-Government agenda and in particular the NPS requirements to:
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Make significant cost savings whilst improving value for money
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Achieve e-Government targets through the use of innovation and e-Procurement
Additionally, our rapid-reaction capability, owing to our unusually extensive stockholding, means that we are also able to then help you maintain the above requirements on a 24/7 basis.
MOD
Hardware.com has been selected to provide a range of equipment to a number of MoD Departments and Agencies, reflecting the high standards of our products and service levels and backed up by our BS7799 Security Accreditation. Our NCAGE number is KCPN2.
Customers include:
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Army Base Repair Organisation
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RAF Brampton
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HM Portsmouth Naval Base
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Defence Science and Technology Laboratory
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Defence Communication Services Agency
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Royal Navy Devonport
Whilst we have the capability to support the Defence Information Infrastructure Programme, we are also confident that our product range will be relevant to the support of MoD's legacy IT infrastructure in the interim.
Police
All Police Authorities are at present having to find extra funds for:
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New statutory and policy responsibilities
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Implementation of the Government's police reform agenda
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Pay inflation
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Forensic, IT and technological developments
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Funding a 12% rise in the cost of pensions
However, with the Government simultaneously imposing a 5% limit on precept increases, there is now an increasing emphasis on efficiency gains and cost savings and this applies equally to Fire Authorities. Hardware.com can help deliver the associated Best Value review targets and Audit Commission recommendations through its well-earned reputation for excellent pricing whist our emphasis on rapid order filling helps to maintain the round-theclock performance expected of the Emergency Services both in operational terms and in delivery of web-based information services for the community and other e-Government objectives.
Hardware.com also has the capability to support current ACPO and CACFOA initiatives in that it routinely maintains the levels of stock that would be required to meet the greater volumes likely to result from collaborative procurements between forces and between agencies such as Police, Fire and Ambulance Services.
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