Smartpac Support Home

Smartpac is the service division of the Simian Group, parent company of Hardware.com and provides a wide range of technical services including product repair, consultancy and hardware maintenance. We are committed to providing a managed support service which has the benefits of Cisco SMARTnet service support and more.

Smartpac Support provides a packaged maintenance and support agreement that gives you the assurance that should the worst happen, we will be there to assist you and resolve your problems, as quickly as within 4 hours.

With Smartpac Support we allow you to cover equipment from multiple manufacturers under one contract which saves you both time and money.

Smartpac Support is owned and administered by the Simian Group and we ensure that as a valued customer you get the same high level of service and customer care we provide when you purchase equipment from us.