Logistics

• Pre-configuration and testing
• Drop shipment
• Same day within the UK and some European destinations
• Next day to UK and most of Europe with express service to the rest of the world
• Timed services
• Saturday delivery
• Tracking and Proof of Delivery

• Weekdays: In-stock orders released before 5pm (UK time) will ship the same day for next day delivery.
• Weekends: In-stock orders released after 5pm (UK Time) on Friday will ship Monday morning for next day delivery.

Deliveries to UK destinations

• Orders made through the Hardware.com website, shipping to UK destinations, with a value of £300 or more, will ship on an overnight DHL Express service for FREE. Except for cabinets and racking which have a separate delivery structure. Please call your account director on +44 (0)1285 771 600
• Timed deliveries of pre-09.00 and pre-12.00 and Saturday deliveries are available to most UK Postal Codes – you can check the available options using your Post Code at the Address stage of purchasing.

Deliveries to EU countries (ex-UK)

• Orders made through the Hardware.com website, shipping to non-UK EU destinations, with a value of €500 or more, will ship on an overnight DHL Express service for FREE. The delivery standard charge for orders of less than €500 is €25.00. Except for cabinets and racking which have a separate delivery structure. Please call your account director on +44 (0)1285 771 600.

Tracking

• It is possible to track your package within your Account Management using DHL's real-time Express Tracking.

Emergencies/Same Day Deliveries

• Please call and arrange same day deliveries with your Account Manager.
• The average cost across all Mainland UK destinations is £120
• Best endeavours will be made if order is confirmed prior to 11:00 am

Heavyweight

• DHL Road Freight - this is for European countries and has no minimum weight.
• Expeditors - used for specialist shipments to all corners of the world.