Reverse Logistics: Managing the Asset Lifecycle

Everyone recognises the importance of logistics. Getting goods to customers on time, keeping equipment protected en-route and ensuring all import and export regulations have been met. Perhaps less well recognised is the importance of reverse logistics, the process of removing equipment, parts and even packaging from a customer’s premises. The concept of reverse logistics can cover many different services, particularly within the IT industry:

Packaging removal

Storing cardboard in a data centre is a serious risk. Not only is it a fire hazard, it can also shed dust and particles that may clog up server fans, causing equipment failure. Reverse logistics services ensure equipment is unpacked and packaging removed upon delivery of any new equipment so you don’t need to worry about storing or disposing of boxes.

Equipment removal

Customers installing new equipment often forget what will happen to the old equipment they are replacing. Reverse logistics ensure old equipment is removed and either destroyed or shipped to a new location of choice. Furthermore, using the same supplier for forward and reverse logistics often means equipment removal can be timed perfectly with the delivery of new equipment to minimise business disruption.

Equipment decommissioning and data destruction

Another element to consider in the removal of equipment is the issue of data security. Old equipment may contain sensitive or confidential data and configurations that need to be removed and securely destroyed. A certified partner can ensure data destruction and secure decommissioning services with full traceability and a certificate of data destruction for compliance purposes.

Equipment recycling

Older equipment can often be refurbished, restoring it to manufacturer standards ready for resale. Where this is not possible, parts can be recycled or disposed of. Due to the specialist nature of the products, the complex mix of materials and the potential for hazardous materials, these items must be disposed of in accordance with WEEE guidelines. The regulations with regard to WEEE are fairly complex. But a partner can manage this for you, providing a certificate of disposal as proof of legal compliance.

Reverse logistics can provide significant business benefits. As a result, removing the pain of managing these operations in house, reducing storage costs and improving inventory management.

Contact Us

Hardware.com can provide reverse logistics services in 140 countries worldwide. Please get in touch to discuss your requirements.