Technical Pre-Sales Job Opportunities	Location	Salary
Pre-Sales Senior IP Consultant Technical expertise to support ongoing ICT projects and network implementation... More »	Glos/Wilts Border	DOE
Pre-Sales Senior IP Consultant (Security) Discuss and design solutions for a wide range of technical ICT projects... More »	Glos/Wilts Border	DOE
Pre-Sales Senior IP Consultant (IP Telephony) Provision of critical technical expertise in the ICT discipline... More »	Glos/Wilts Border	DOE
HP Technical Support Act as technical support to the HP product manager and sales teams... More »	Glos/Wilts Border	DOE

Pre-Sales Senior IP Consultant

Location

Gloucestershire/Wiltshire border, UK

Salary

Depending on experience, competitive package

Benefits

Personal pension plan, free private healthcare, free permanent health insurance and free life assurance, share options and 24 days annual leave.

Job Purpose

• To be a source of technical expertise to sales staff.
• To be able to discuss and design solutions for a wide range of technical ICT projects within the Small/Medium business, Enterprise and Service Provider sector.
• To contribute to complex and diverse bids and projects within the networking arena for a broad range of multi vendor solutions (primarily Cisco).
• Provide technical expertise to support ongoing ICT projects and network implementation.
• Provide technical support to internal development teams with regard to the corporate website.

Responsibilities

A strong professional communicator, providing technical support to account managers and sales staff, handling pre-sales discussions with customers, on-site meetings with clients to develop solutions, accurately and promptly answering technical queries and managing/allocating implementation teams.

• Provision of critical technical expertise in the ICT discipline and associated fields.
• Building and maintaining excellent relationships with external customers.
• To be able to communicate technically with external professionals on an equal standing, to give advice and to seek future opportunities.
• To provide operational support and training to meet the business need.
• To provide support to internal development teams.
• To be a mentor and provide guidance to less experienced staff including junior engineers and sales staff.
• To be highly committed and self motivated with a desire to contribute to the success of the business.
• To demonstrate enthusiasm for change and the capability to adapt to changing circumstances.
• Have sound judgement capabilities, to enable appropriate decisions to be made under pressure based on a variety of sources of information.
• To keep abreast of new technology and methods in the ICT field.

Skills Required

• Industry certifications: minimum CCNP, CCVP, CCSP or equivalent.
• 3 years experience in either a pre-sales engineering role or a customer facing technical role.
• Experience of designing and building IT networks including hardware specification and implementation.
• Experience and understanding of Cisco ISR routers and related modules, Cisco Catalyst workgroup and modular switches, Cisco security products and IPT technologies.
• Experience of Cisco Voice products including Unified Communications Manager, Unity and Voice Gateways/Access Servers.
• Demonstrable broad, practical knowledge of ICT technologies and full project cycle implementation.
• Ability to grasp complex IT networking and software issues, and articulate those at a business level and within technical documents.
• Ability to report clearly on events both verbally and in written form, including good technical specification and report writing skills, applicable to a broad audience at all levels of seniority, both internally and externally.
• A general understanding of project management systems and processes including the full project lifecycle.
• Ability to produce and deliver presentations professionally to internal and external customers for bid, project review and training purposes.
• Computer literate. A competent user of Microsoft Office (including Word, Excel, Visio and Project) or similar packages.

Desirable Experience

• Have established contacts with suppliers and contractors in the ICT field.
• Experience of Cisco Unified Communications portfolio.
• Experience of large scale security solutions.
• Experience of Juniper, Force10, F5, NetAPP, VMware, Extreme, HP Procurve and Foundry products.
• CCIE or equivalent.

Hardware.com is an equal opportunities employer who offers the following benefits: Competitive Salaries, Personal Pension Plan, Free Private Healthcare, Free Permanent Health Insurance and Free Life Assurance, share options and 24 days annual leave.

Hardware.com operates a Preferred Suppliers List (PSL). Applications put forward by an agency outside of the PSL will not be considered. All direct applicants interested in a position at Hardware.com please email your CV with covering letter stating the job you are applying for, your area of expertise and why you are interested in working for us.

Pre-Sales Senior IP Consultant (Security)

Location

Gloucestershire/Wiltshire border, UK

Salary

Depending on experience, competitive package

Benefits

Personal pension plan, free private healthcare, free permanent health insurance and free life assurance, share options and 24 days annual leave.

Job Purpose

• To be a source of technical expertise to sales staff.
• To be able to discuss and design solutions for a wide range of technical ICT projects within the Small/Medium business, Enterprise and Service Provider sector.
• To contribute to complex and diverse bids and projects within the networking arena for a broad range of multi vendor solutions (primarily Cisco).
• Provide technical expertise to support ongoing ICT projects and network implementation.
• Provide technical support to internal development teams with regard to the corporate website.

Responsibilities

A strong professional communicator, providing technical support to account managers and sales staff, handling pre-sales discussions with customers, on-site meetings with clients to develop solutions, accurately and promptly answering technical queries and managing/allocating implementation teams.

• Provision of critical technical expertise in the ICT discipline and associated fields.
• Building and maintaining excellent relationships with external customers.
• To be able to communicate technically with external professionals on an equal standing, to give advice and to seek future opportunities.
• To provide operational support and training to meet the business need.
• To provide support to internal development teams.
• To be a mentor and provide guidance to less experienced staff including junior engineers and sales staff.
• To be highly committed and self motivated with a desire to contribute to the success of the business.
• To demonstrate enthusiasm for change and the capability to adapt to changing circumstances.
• Have sound judgement capabilities, to enable appropriate decisions to be made under pressure based on a variety of sources of information.
• To keep abreast of new technology and methods in the ICT field.

Skills Required

• Industry certifications: minimum CCNP, CCSP or equivalent.
• 3 years experience in either a pre-sales engineering role or a customer facing technical role.
• Experience of designing and building IT networks including hardware specification and implementation.
• Experience and understanding of Cisco ISR routers and related modules, Cisco Catalyst workgroup and modular switches, Cisco security products and IPT technologies.
• Experience of large scale security solutions including DDOS mitigation.
• Demonstrable broad, practical knowledge of ICT technologies and full project cycle implementation.
• Ability to grasp complex IT networking and software issues, and articulate those at a business level and within technical documents.
• Ability to report clearly on events both verbally and in written form, including good technical specification and report writing skills, applicable to a broad audience at all levels of seniority, both internally and externally.
• A general understanding of project management systems and processes including the full project lifecycle.
• Ability to produce and deliver presentations professionally to internal and external customers for bid, project review and training purposes.
• Computer literate. A competent user of Microsoft Office (including Word, Excel, Visio and Project) or similar packages.

Desirable Experience

• Have established contacts with suppliers and contractors in the ICT field.
• Experience of Cisco Voice products including Unified Communications Manager, Unity and Voice Gateways/Access Servers.
• Experience of Juniper, Force10, F5, NetAPP, VMware, Extreme, HP Procurve and Foundry products.
• CCIE or equivalent.

Hardware.com is an equal opportunities employer who offers the following benefits: Competitive Salaries, Personal Pension Plan, Free Private Healthcare, Free Permanent Health Insurance and Free Life Assurance, share options and 24 days annual leave.

Hardware.com operates a Preferred Suppliers List (PSL). Applications put forward by an agency outside of the PSL will not be considered. All direct applicants interested in a position at Hardware.com please email your CV with covering letter stating the job you are applying for, your area of expertise and why you are interested in working for us.

Pre-Sales Senior IP Consultant (IP Telephony)

Location

Gloucestershire/Wiltshire border, UK

Salary

Depending on experience, competitive package

Benefits

Personal pension plan, free private healthcare, free permanent health insurance and free life assurance, share options and 24 days annual leave.

Job Purpose

• To be a source of technical expertise to sales staff.
• To be able to discuss and design solutions for a wide range of technical ICT projects within the Small/Medium business, Enterprise and Service Provider sector.
• To contribute to complex and diverse bids and projects within the IPT arena for a broad range of multi vendor solutions (primarily Cisco).
• Provide technical expertise to support ongoing ICT projects and network implementation.
• Provide technical support to internal development teams with regard to the corporate website.

Responsibilities

A strong professional communicator, providing technical support to account managers and sales staff, handling pre-sales discussions with customers, on-site meetings with clients to develop solutions, accurately and promptly answering technical queries and managing/allocating implementation teams.

• Provision of critical technical expertise in the ICT discipline and associated fields.
• Building and maintaining excellent relationships with external customers.
• To be able to communicate technically with external professionals on an equal standing, to give advice and to seek future opportunities.
• To provide operational support and training to meet the business need.
• To provide support to internal development teams.
• To be a mentor and provide guidance to less experienced staff including junior engineers and sales staff.
• To be highly committed and self motivated with a desire to contribute to the success of the business.
• To demonstrate enthusiasm for change and the capability to adapt to changing circumstances.
• Have sound judgement capabilities, to enable appropriate decisions to be made under pressure based on a variety of sources of information.
• To keep abreast of new technology and methods in the ICT field.

Skills Required

• Industry certifications: minimum CCNP, CCVP or equivalent.
• 3 years experience in either a pre-sales engineering role or a customer facing technical role.
• Experience of designing and building IT networks including hardware specification and implementation.
• Experience and understanding of Cisco ISR routers and related modules, Cisco Catalyst workgroup and modular switches, Cisco security products and IPT technologies.
• Solid experience of Cisco Voice products including Unified Communications Manager portfolio, Unity and Voice Gateways/Access Servers.
• Demonstrable broad, practical knowledge of ICT technologies and full project cycle implementation.
• Ability to grasp complex IT networking and software issues, and articulate those at a business level and within technical documents.
• Ability to report clearly on events both verbally and in written form, including good technical specification and report writing skills, applicable to a broad audience at all levels of seniority, both internally and externally.
• A general understanding of project management systems and processes including the full project lifecycle.
• Ability to produce and deliver presentations professionally to internal and external customers for bid, project review and training purposes.
• Computer literate. A competent user of Microsoft Office (including Word, Excel, Visio and Project) or similar packages.

Desirable Experience

• Have established contacts with suppliers and contractors in the ICT field.
• Experience of large scale security solutions including DDOS mitigation.
• Experience of Juniper, Force10, F5, NetAPP, VMware, Extreme, HP Procurve and Foundry products.
• CCIE or equivalent.

Hardware.com is an equal opportunities employer who offers the following benefits: Competitive Salaries, Personal Pension Plan, Free Private Healthcare, Free Permanent Health Insurance and Free Life Assurance, share options and 24 days annual leave.

Hardware.com operates a Preferred Suppliers List (PSL). Applications put forward by an agency outside of the PSL will not be considered. All direct applicants interested in a position at Hardware.com please email your CV with covering letter stating the job you are applying for, your area of expertise and why you are interested in working for us.

HP Technical Support

Location

Gloucestershire/Wiltshire border, UK

Salary

Depending on experience.

Benefits

Personal pension plan, free private healthcare, free permanent health insurance and free life assurance, share options and 24 days annual leave.

Job Purpose

• Responsible for supporting the HP product manager and the sales teams to assist in sales of the HP product portfolio.

Responsibilities

The main duties are:

• Assist the HP product manager where required, this will include order processing and other administrative duties.
• Assist the sales teams to sell the HP Product Portfolio.

And:

• Excel - Managing the HP backorder report.
• Phone / E-Mail / Web / Back-end Systems - Locating stock, maintaining supplier relashionships.
• Excel / Back-end Systems - Managing Trade-in / Buy-and-Try opportunities and HP stock levels.
• Excel / E-Mail / Phone - Chasing orders and stock, liaising with Sales Support and Goods In.
• Excel / Back-end Systems - Liaise with finance on supplier invoice discrepancies.
• Excel / Back-end Systems - Manage HP website, add live products and remove EOL products.
• Excel / Web - Manage HP Care Pack registration.
• Helpdesk - Translate customer requests into working solutions.
• Telephone - Establishing the customers key requirements.
• Excel / Siebel / E-Mail - Prepare a quote and submit it to the sales account manger.

Skills Required

• Confidence with Telephone / Excel & Email.
• Some technical experience preferred.
• Ability to work on own initiative or work as part of a team.
• Ability to work under pressure.
• Motivated and enthusiastic.
• Conscientious with attention to detail.
• Maintain a professional and polite disposition at all times.

Hardware.com is an equal opportunities employer who offers the following benefits: Competitive Salaries, Personal Pension Plan, Free Private Healthcare, Free Permanent Health Insurance and Free Life Assurance, share options and 24 days annual leave.

Hardware.com operates a Preferred Suppliers List (PSL). Applications put forward by an agency outside of the PSL will not be considered. All direct applicants interested in a position at Hardware.com please email your CV with covering letter stating the job you are applying for, your area of expertise and why you are interested in working for us.